New Working Procedures following Lockdown Restrictions

We hope you’ve been keeping safe and well. Following the recent government updates, we have been preparing to return to working on site and have developed new working procedures. These are outlined here.

We are taking extra care to ensure the safety of existing and potential clients, suppliers and contractors, as well as our team. We are monitoring and reviewing the situation daily.

We will be instigating the new policies and practices below to ensure the safety of all parties whilst carrying out work in your home. If you have any questions or concerns please do not hesitate to get in touch on 0114 250 9078.

Current Clients of Sheffield Sustainable Kitchens

If you are a current client who has a kitchen project due in the near future, we will contact you soon to arrange/rearrange your project start date. You may already been contacted! We are working hard to get all upcoming projects back on track. Please be aware that there may be some delays. Some of our suppliers are not yet operating at full capacity. Should you have any concerns, let us know so we can talk them through with you. 

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New and Future Clients 

If you are a new client, or know someone who is thinking of contacting us, then you will be reassured that we are taking enquiries as normal over the phone and via email.

Our excellent design team is working remotely with clients, to design beautiful living spaces. 

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Working Safely in your home: What to expect
  • You will be notified by all workers in advance of their arrival, this will either be done by our office staff or the workers themselves. 
  • On entry to your home workers will wash their hands using soap and water for 20 seconds. Workers will wash their hands regularly throughout the day and when leaving the property. 
  • Since most of the work will be carried out in your kitchen area our workers are most likely to use the nearest sink as their hand washing facility. At the end of each day workers will wipe down all equipment and appliances used in order to maintain excellent hygiene procedures. 
  • Where facilities to wash hands are not available, hand sanitiser will be used by workers. 
  • Workers will maintain a safe distance (at least 2 metres) from any household occupants at all times. We appreciate your assistance with this to ensure the safety of everyone within your household, including our workers. 
  • We are limiting the amount of workers within a confined space to ensure we maintain effective social distancing. This may cause slight increases in time taken to complete site work. For example, one subcontractor who might otherwise have completed a job at the same time as another, may have to wait for the other subcontractor to leave the property in order to carry out the work safely. 
  • Wherever possible please ensure good ventilation throughout the house when work is being carried out, including opening windows. 
  • Where possible, please leave all internal doors open to minimise workers contact with door handles.
  • We are reducing the number of people each worker has contact with by using ‘fixed teams or partnering’ (so each person works with only a few others). This will help reduce the risk of infection.
  • In some cases workers may be required to stand within the recommended 2 metre distance of one another. Please do not panic if this happens. Our workers have been appropriately trained on how to carry out this sort of work safety, always adhering to the UK government guidelines for working within people’s homes.
Any Questions?

These guidelines have been set out by the government to ensure safe working practices. If at any time you feel that workers are not adhering to these guidelines, please get in touch with us immediately.

We want you to experience excellent customer service throughout your project. Our priority is for you to feel safe and secure in your own homes whilst work is being carried out. 

If you have any questions or concerns, please do not hesitate to get in touch.

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